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Securing the Portal and adding a friendly portal address

Appendices » Securing the Portal and adding a friendly portal address

This section explains how you can setup so you access the portal through your registered domain. Rather than accessing the Portal via the IP address of the instance you can add a record to your DNS server. From DNS manager add an A record to your domain referencing…

Portal URL

Installing the Appliance » First Time Setup » Additional Options » Portal URL

Enter your portal URL here: e.g. https://wsmportal.mycompany.com. We recommend adding a Network Load Balancer (NLB) offloading SSL certificates in front of the portal, as explained in HTTPS/TLS Encryption

User/Admin Portal

High Availability » User/Admin Portal

There are several ways that HA can be provided for the Portal including Auto Scaling Groups. The simplest method is to make an Amazon Machine Image (AMI) of your appliance. 1. Log into your Amazon Web Services EC2 site using your administrative…

WorkSpaces Portal Requirements

Software requirements » WorkSpaces Portal Requirements

Platforms Support Windows Server 2012 R2/2016/2019. Only 64-bit versions where applicable are supported. Both physical and virtual instances are also supported. Additional Software • Microsoft® .NET Framework 4.6.2 or higher • Microsoft SQL Server Express or…

Portal Requirements: AD Domain join

Software requirements » Portal Requirements: AD Domain join

!WorkSpaces Manager Appliance must be joined to the AD Domain before starting the configuration. An error will show when saving the configuration on first login if not correctly joined WorkSpaces Manager requires Active Directory to deploy its client files to the…

First Time Setup

Installing the Appliance » First Time Setup

*Please Note: The instance MUST have Internet connectivity. Log on to the WorkSpaces Manager EC2 instance, go to your preferred browser and go to http://localhost. From a browser, connect to the Private IP address of the WorkSpaces Manager portal instance from a…

WorkSpaces Performance Monitor Agent

WorkSpaces Performance Monitor Agent

*RECOMMENDED FOR FULL FUNCTIONALITY | The WorkSpaces Performance Monitor Agent requires .NET 4.6.2 or above. The WorkSpaces Performance Monitor Agent gathers information for both user and WorkSpace Metrics. The Agent installer (‘WSM Performance Monitor.msi’) can…

Software requirements

Software requirements

WorkSpaces Manager is available as a standalone product and consists of three parts: The Management Portal, the Update Service, and the WorkSpaces Performance Monitor Agent. The WorkSpaces Management Portal provides one central location where users can manage their…

Product Highlights

Product Highlights

Updated 15th January 2023 for WorkSpaces Manager 5.5.0 Product highlights: • WorkSpaces Environment Management with optional application self-service feature for domain group-based application deployment • Task driven User & WorkSpaces provisioning • Performance…

Database

High Availability » Database

To achieve database HA we recommend deploying AWS RDS Microsoft SQL Server into at least 2 Availability Zones. After deploying RDS you will need to do the following actions: • Change the registry key ‘Portal’ to point to the RDS database cluster…

AD Group Applications

Installing the Appliance » First Time Setup » Applications » AD Group Applications

Enable this is you use software distribution on to your WorkSpaces from the likes of Liquidware FlexApp, App-V, etc. This allows users to add and remove applications available to them through the Self-Service side of the WorkSpaces Manager Portal. You can change this…

AWS WorkSpaces Cost Optimizer

Prerequisites for the installation of the WorkSpaces Manager appliance » AWS WorkSpaces Cost Optimizer

Whilst this is not a mandatory requirement, we strongly recommend that this is installed and initially configured in “Dry Run” mode, which lists actions without executing them. This AWS service auto-switches WorkSpaces between Hourly and Monthly Cost modes on a…

Auto Reboot

Installing the Appliance » First Time Setup » Amazon Web Services » Auto Reboot

This provides an admin the ability to set reboot times on WorkSpaces. This is available once you have set up the Portal.

Auto Provision Frequency

Installing the Appliance » First Time Setup » Additional Options » Auto Provision Frequency

This value is how often, in minutes the WSM Portal will check the AD Groups to trigger auto provision actions.

Password Expiry Emails

Installing the Appliance » First Time Setup » Additional Options » Password Expiry Emails

If this is chosen, users will receive a notification email two weeks prior to their password expiring. This can be turned on\off and is not required to complete the Portal configuration at this stage.

Enable RDP

Installing the Appliance » First Time Setup » Remote Service Account » Enable RDP

Enables the option for downloading an RDP file to connect to the user’s WorkSpace from within the Portal. *The Security Group must allow inbound for TCP/3389.

WorkSpace Service Update Frequency (mins)

Installing the Appliance » First Time Setup » Additional Options » WorkSpace Service Update Frequency (mins)

This will automatically update the local database with up-to-date information on this period. 15 minutes is sufficient for most cases, but you would not want to do this on, for example, a 1-minute period on a very large WorkSpaces and user estate. If you need to do a…

Enable DameWare

Installing the Appliance » First Time Setup » Remote Service Account » Enable DameWare

Enables the usage of DameWare Remote Control to connect to the user’s WorkSpace from within the Portal. A DameWare license is required. Security Group must allow for inbound UDP/137, TCP/138-139, TCP/443, TCP/3389, TCP/5900 and TCP/6129-6133.

HTTPS/TLS Encryption

Appendices » HTTPS/TLS Encryption

To configure HTTPS/TLS encryption in front of the WorkSpaces Manager Appliance, you can add a Network Load Balancer as explained below. If you have not created a Network Load Balancer, refer to it create one NLB. Now that we have a friendly hostname, we can associate…

Active Directory (Single\Multiple Domain Forest)

Installing the Appliance » First Time Setup » Active Directory (Single\Multiple Domain Forest)

You can either have a single Active Directory domain for WorkSpaces, or multiples. On initial setup, and by default, you will have one domain. You can enable multiple domains by enabling the feature below in Additional Options. There is a button to perform an…

Active Directory Service Account

Prerequisites for the installation of the WorkSpaces Manager appliance » Active Directory Service Account

When adding the AD Service Account to support AWS WorkSpaces you will have to provide an account with permissions to create computer objects within AD to the OU specified at the time. • See Administrator Active Directory Permissions for details We recommend using…

User Rebuild

Installing the Appliance » First Time Setup » Additional Options » User Rebuild

Enables the Self-Service function for a user to rebuild their WorkSpace. The system is refreshed with the most recent image of the bundle that the WorkSpace was created from. Any applications that were installed, or system settings that were changed after the…